Why are accounts referred to collection

Why are accounts referred for collection?

Most accounts are referred for collection because they have gone unpaid for an average of six to eight months and the creditor has not received any communication from the debtor.

Since third-party collection services use specialized phone systems, computers and software designed specifically for the collection industry and its skilled debt collectors, they are more effective than creditors or lenders at retrieving payment on delinquent accounts.

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